FIRST CONTACT / DETROIT
01

Scope comes first

The project-specific agreement identifies the assignment, date, location, coverage, deliverables, delivery target, production responsibilities, fees, and license. Changes after signing may require a revised scope and additional fee.

02

Booking + payment

A signed agreement and 50% nonrefundable retainer reserve the date. Standard clients pay the remaining balance no later than the scheduled start time on the production date. Approved corporate or institutional clients using Net 30 processing must arrange payment early enough for the remaining balance to clear at least 10 calendar days before production. RioViisuals does not begin production with an outstanding balance.

03

Time + overtime

Coverage follows the agreed schedule. Approved time beyond the scope is billed in 30-minute increments at 1.5× the project hourly rate unless the project agreement states otherwise.

04

Creative control

RioViisuals retains artistic discretion over direction, capture, editing, color, sequencing, and selection. Rio chooses the final delivered images; unedited files and every captured frame are not included unless expressly stated.

05

Usage + licensing

Copyright remains with RioViisuals unless a written transfer says otherwise. The client receives only the usage license stated in the project agreement. Paid media, broadcast, packaging, outdoor, merchandise, resale, third-party use, and extended terms may require additional licensing.

06

Client responsibilities

Unless RioViisuals is hired to handle them, the client provides accurate schedules, approvals, access, permits, credentials, shot priorities, property permissions, and participant/model releases needed for the assignment.

07

Delivery + archive

Delivery method, file types, expected quantity, turnaround, and any rush selects appear in the project scope. Download and back up final files promptly; long-term archival availability is not guaranteed unless contracted.

08

Rescheduling + cancellation

The final project agreement includes the dates, notice periods, weather plan, rescheduling terms, cancellation fees, force-majeure language, and any travel commitments that apply to that specific production.

09

Safety + conduct

RioViisuals may stop or refuse work when conditions are unsafe, unlawful, harassing, discriminatory, or materially different from the agreed production. Any resulting obligations are handled under the signed agreement.

10

Governing terms

The signed project agreement—not this web overview—is the controlling contract. RioViisuals agreements are governed by Michigan law, with venue in Wayne County unless the signed agreement says otherwise.